Q1. Is it secure to make a purchase on my device?
Yes, it’s completely secure! Your privacy is guaranteed, and all payment transactions are encrypted. You can trust that your personal information will remain confidential.
Q2. How long does the free trial for VideoHunter Hulu Video Downloader last?
In the free version, you can download only the first 5 minutes of Hulu videos.
Q3. Can I cancel my subscription after purchasing the one-year plan?
Yes, you can cancel your subscription for the next year after purchasing the one-year plan. Simply contact support@videohunter.net for assistance.
Q4. Can I get a refund if the product doesn’t meet my expectations?
Please review our Refund Policy to check your eligibility. To prevent any issues, we suggest trying the free version first to ensure the program suits your needs before purchasing.
Q5. Do you offer after-sales support?
Definitely! Our team is always available to help. Just contact us via the Contact Us page or email support@videohunter.net, and we’ll assist you promptly!
Q1. Why I fail to get my license code?
You will receive a license code through e-mail within 1 hour after purchasing VideoHunter register plan successfully. There are three reasons for why you failed to get a VideoHunter license code.
-
The payment is not done successfully. Please check whether the cost of the product has been deducted from your bank account.
-
The e-mail has been divided into a spam e-mail, so check the Spam Mail sector to check whether it is there.
-
If you make sure that everything you set is correct but still fail to receive the license code, please contact support@videohunter.net for help.
Q2. Can I use one license code on different computers?
If you purchase a monthly plan, you can only use the license code on 1 computer. But if you buy a yearly or family plan, you can respectively use the license code on 2 computers and 5 computers. So if you want to use VideoHunter on more PCs, we suggest you get a yearly or family license code instead.
Q3. How to retrieve my license code if I lose it by accident?
If you forget your license code or lose it by accident, you can contact support@videohunter.net, describe your problem and our official team will offer you help.
Q4. I encountered with other license code issues. How to get help?
We collected some common license code related problem and provide suitable solutions to fix: VideoHunter License Code Not Working? Fix It! If you still fail to use the license code properly, please contact support@videohunter.net for help.