Q1. Is it safe to buy it on my own device?
Absolutely! Your privacy is fully protected, and all payment transactions are encrypted. Rest assured, your personal information will never be shared with anyone.
Q2. How long is the free trial for VideoHunter HBO Max Video Downloader?
In the free version, you can download only the first 5 minutes of HBO Max videos.
Q3. Can I cancel my subscription after purchasing the one-year license?
Yes, you can cancel your subscription for the following year after purchasing the one-year plan. To cancel, simply contact support@videohunter.net for assistance.
Q4. Can I get a refund if the product doesn’t meet my needs?
Please refer to our Refund Policy to confirm your eligibility for a refund. To avoid any issues, we recommend trying the free version first to ensure the program meets your needs before making a purchase.
Q5. Do you provide after-sales service?
Absolutely! Our team is always ready to assist you. Simply reach out to us through the Contact Us page or email us at support@videohunter.net, and we’ll be happy to help!
Q1. Why I fail to get my license code?
You will receive a license code through e-mail within 1 hour after purchasing VideoHunter register plan successfully. There are three reasons for why you failed to get a VideoHunter license code.
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The payment is not done successfully. Please check whether the cost of the product has been deducted from your bank account.
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The e-mail has been divided into a spam e-mail, so check the Spam Mail sector to check whether it is there.
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If you make sure that everything you set is correct but still fail to receive the license code, please contact support@videohunter.net for help.
Q2. Can I use one license code on different computers?
If you purchase a monthly plan, you can only use the license code on 1 computer. But if you buy a yearly or family plan, you can respectively use the license code on 2 computers and 5 computers. So if you want to use VideoHunter on more PCs, we suggest you get a yearly or family license code instead.
Q3. How to retrieve my license code if I lose it by accident?
If you forget your license code or lose it by accident, you can contact support@videohunter.net, describe your problem and our official team will offer you help.
Q4. I encountered with other license code issues. How to get help?
We collected some common license code related problem and provide suitable solutions to fix: VideoHunter License Code Not Working? Fix It! If you still fail to use the license code properly, please contact support@videohunter.net for help.